diablo crashing

kastle wrote: 1 month ago

What's the ambient temperature when you play?

i dont know if my pc has that on it to see what operating temp is

so upgraded to msi 1060 video cardand now i cant even get the game to boot at all, just crashes at the load screen

what should i check next? this is getting a bit ridiculous

richhtx wrote: 1 week ago

so upgraded to msi 1060 video cardand now i cant even get the game to boot at all, just crashes at the load screen

what should i check next? this is getting a bit ridiculous

I have a couple of questions. How much space to you have left on your SSD and did you download and install updated drives for your new graphics card?

hav0c_2 wrote: 1 week ago

I'm by far a computer expert. However, I can see a couple issues from your specs. 223 gb for a SSD isn't much at all. You should be able to get a TB or 2 for cheap as an external plug and play drive. Also, after updating your GPU, are you noticing any other issues? Sometimes Drivers for the new one need updated or you have software trying to read the old drive that's not there anymore

i uninstalled, reinstalled the driver it says its the most current and in working order

im sort of feeling like its a settings thing but i have no clue what i should look for there
if i put all the settings to the lowest it will load but its not a full screen its a tiny window to play from

mhlg wrote: 1 week ago

richhtx wrote: 1 week ago

so upgraded to msi 1060 video cardand now i cant even get the game to boot at all, just crashes at the load screen

what should i check next? this is getting a bit ridiculous

I have a couple of questions. How much space to you have left on your SSD and did you download and install updated drives for your new graphics card?

i dont know or know how to check
i looked for new driver but nothing was compatable from nvidia for my pc, afaik
when i run the windows r command and check it says its running good
device manager says its the most update driver

i dont know

richhtx wrote: 1 week ago

mhlg wrote: 1 week ago

richhtx wrote: 1 week ago

so upgraded to msi 1060 video cardand now i cant even get the game to boot at all, just crashes at the load screen

what should i check next? this is getting a bit ridiculous

I have a couple of questions. How much space to you have left on your SSD and did you download and install updated drives for your new graphics card?

i dont know or know how to check
i looked for new driver but nothing was compatable from nvidia for my pc, afaik
when i run the windows r command and check it says its running good
device manager says its the most update driver

i dont know

What you're looking for is your C:/ drive. Considering the age of your PC I'm assuming you're either using Win 7, or in that range? If you go to start on the bottom left, and then in the menu look for "My Computer" or "This PC." This is a screenshot I got online but it should looks something like this. Grab a screenshot of your drive and post it here.

Some help from a friend identified the ne video card as 8 pin and my pc has 6
But there are adapter cables for this

mhlg wrote: 1 week ago

richhtx wrote: 1 week ago

mhlg wrote: 1 week ago

I have a couple of questions. How much space to you have left on your SSD and did you download and install updated drives for your new graphics card?

i dont know or know how to check
i looked for new driver but nothing was compatable from nvidia for my pc, afaik
when i run the windows r command and check it says its running good
device manager says its the most update driver

i dont know

What you're looking for is your C:/ drive. Considering the age of your PC I'm assuming you're either using Win 7, or in that range? If you go to start on the bottom left, and then in the menu look for "My Computer" or "This PC." This is a screenshot I got online but it should looks something like this. Grab a screenshot of your drive and post it here.

drive.jpg

It’s at 84 gigs used of 231 total
Which seems high sense I don’t use the computer for anything else but watching videos on yt Netflix etc

richhtx wrote: 6 days ago

mhlg wrote: 1 week ago

richhtx wrote: 1 week ago

i dont know or know how to check
i looked for new driver but nothing was compatable from nvidia for my pc, afaik
when i run the windows r command and check it says its running good
device manager says its the most update driver

i dont know

What you're looking for is your C:/ drive. Considering the age of your PC I'm assuming you're either using Win 7, or in that range? If you go to start on the bottom left, and then in the menu look for "My Computer" or "This PC." This is a screenshot I got online but it should looks something like this. Grab a screenshot of your drive and post it here.

drive.jpg

It’s at 84 gigs used of 231 total
Which seems high sense I don’t use the computer for anything else but watching videos on yt Netflix etc

That should be fine. A good rule of thumb is to leave about 20% of the drive unused.

I’m taking the desktop to a friend that knows what he’s doing tmrw he thinks since it only happens at specific moments
Either ram is bad or cpu overheating

reapplied thermal gel
didnt help

got the new video card a 1060 in
didnt help

put the old card in just to play and deal with crashes, games choppy and low quality, plus crashes

i dont know what to look at next.

im told lots of things by lots of people
look at a new mother board, a new power supply, new ram

richhtx wrote: 2 days ago

reapplied thermal gel
didnt help

got the new video card a 1060 in
didnt help

put the old card in just to play and deal with crashes, games choppy and low quality, plus crashes

i dont know what to look at next.

im told lots of things by lots of people
look at a new mother board, a new power supply, new ram

There are always lots of variables with a PC unfortunately. Given the sudden onset, and the age of the hardware, it wouldn't be crazy to assume an issue here.

However, a bad windows update, or windows automatically updating drivers, is just as capable of causing these types of problems.

• What version of Windows are you on? And were any updates installed recently?

Seeing as how the issue now persists with the old GPU, there's a better chance we can rule out the GPU as the culprit. Though overwriting display drivers w/o scrubbing first can also cause headaches. We can come back around to this later.

I'm leaning towards RAM or Power Supply in terms of hardware. You can easily check RAM first with a free app. https://www.memtest86.com/download.htm
Probably best to launch the program and let it run for several hours when you aren't using the PC.

A wonderful/free app for monitoring temperatures and other statistics is HWInfo: https://www.hwinfo.com/download/

Does the PC need a good dusting/cleaning? If it's particularly dirty then this can contribute to various components overheating. Don't use vacuum/suction for cleaning. Best to do so by blowing air; compressed air can, a blower designed for this, or air compressor. Best to put a finger on any fans to prevent them spinning too fast; especially if you have a blower/compressor.

Have you tried uninstalling and reinstalling the game?

I've been building systems for the better part of ~30 years. Odds are we can get to the bottom of this, but it may take a bit to run through all the diagnostic steps.

R0b0yt0 wrote: 56 minutes ago

richhtx wrote: 2 days ago

reapplied thermal gel
didnt help

got the new video card a 1060 in
didnt help

put the old card in just to play and deal with crashes, games choppy and low quality, plus crashes

i dont know what to look at next.

im told lots of things by lots of people
look at a new mother board, a new power supply, new ram

There are always lots of variables with a PC unfortunately. Given the sudden onset, and the age of the hardware, it wouldn't be crazy to assume an issue here. However, a bad windows update, or windows automatically updating drivers, is just as capable of causing these types of problems.

• What version of Windows are you on? And were any updates installed recently?

Seeing as how the issue now persists with the old GPU, there's a better chance we can rule out the GPU as the culprit. Though overwriting display drivers w/o scrubbing first can also cause headaches. We can come back around to this later.

I'm leaning towards RAM or Power Supply in terms of hardware. You can easily check RAM first with a free app. https://www.memtest86.com/download.htm
Probably best to launch the program and let it run for several hours when you aren't using the PC.

A wonderful/free app for monitoring temperatures and other statistics is HWInfo: https://www.hwinfo.com/download/

Have you tried uninstalling and reinstalling the game?

I've been building systems for the better part of ~30 years. Odds are we can get to the bottom of this, but it may take a bit to run through all the diagnostic steps.

thanks for those links, ram and powersupply are also concerns of a friend of mine that builds computers.
ill give the ram link a try later today
also was planning to replace the 6 2 gig cards with 2 8 gig cards since theyre pretty cheap for this machine, ddr3`s

which would leave powersupply next on the list to check

thank you again i really cant afford a new pc anytime soon lol

richhtx wrote: 51 minutes ago

R0b0yt0 wrote: 56 minutes ago

richhtx wrote: 2 days ago

reapplied thermal gel
didnt help

got the new video card a 1060 in
didnt help

put the old card in just to play and deal with crashes, games choppy and low quality, plus crashes

i dont know what to look at next.

im told lots of things by lots of people
look at a new mother board, a new power supply, new ram

There are always lots of variables with a PC unfortunately. Given the sudden onset, and the age of the hardware, it wouldn't be crazy to assume an issue here. However, a bad windows update, or windows automatically updating drivers, is just as capable of causing these types of problems.

• What version of Windows are you on? And were any updates installed recently?

Seeing as how the issue now persists with the old GPU, there's a better chance we can rule out the GPU as the culprit. Though overwriting display drivers w/o scrubbing first can also cause headaches. We can come back around to this later.

I'm leaning towards RAM or Power Supply in terms of hardware. You can easily check RAM first with a free app. https://www.memtest86.com/download.htm
Probably best to launch the program and let it run for several hours when you aren't using the PC.

A wonderful/free app for monitoring temperatures and other statistics is HWInfo: https://www.hwinfo.com/download/

Have you tried uninstalling and reinstalling the game?

I've been building systems for the better part of ~30 years. Odds are we can get to the bottom of this, but it may take a bit to run through all the diagnostic steps.

thanks for those links, ram and powersupply are also concerns of a friend of mine that builds computers.
ill give the ram link a try later today
also was planning to replace the 6 2 gig cards with 2 8 gig cards since theyre pretty cheap for this machine, ddr3`s

which would leave powersupply next on the list to check

thank you again i really cant afford a new pc anytime soon lol

Not a problem, I'm glad to help.

Your system is actually a bit unique even with its age. It has a triple-channel Memory setup. You would want go get (3) sticks of Memory. 24GB would then be more than enough for your use case. When searching for RAM it will be best to purchase (3) identical sticks so they all operate at the same voltage, frequencies, timings, etc.

PSU would be next in terms of hardware. You can get a tester for relatively cheap, but a tester isn't likely to point out an issue under load.

Running a program to thoroughly remove all display drivers is also a good idea. I can give you detailed instructions on how to do this. It will help to know what version of Windows you are running; My guess is 10 or 11.